Work

Case-study style summaries of recent digital project and web delivery roles.

I'm a Digital Project Manager with over a decade of experience across web delivery, UX-informed planning, and cross-functional collaboration.

My focus is practical delivery leadership: clear plans, steady stakeholder communication, dependable execution, and clean handovers that help teams maintain momentum after launch.

Freelance Digital Project Manager & Consultant

Freelance Projects · London, UK · October 2025 - Present

Deliverables:DiscoveryDeliveryGovernanceOperationsStakeholder managementCross-team collaborationWeb

Context: Supporting early-stage digital and community-focused initiatives where delivery foundations are still being shaped.
Objective: Define practical scope, governance and operational setup, and clear launch pathways without adding unnecessary process overhead.
Role and approach: Coordinated stakeholders, clarified MVP and user-journey decisions, and produced delivery documentation (requirements notes, workflows, content checklists, and prioritised backlogs).
Outcome: Improved planning clarity, reduced handover risk, and created actionable next-step plans across active freelance engagements.

Digital Project Manager

House 337 (Contract) · London · July 2025 - October 2025

Deliverables:DeliveryStakeholder managementCross-team collaborationQAWebLocalisation

Context: Supported a large-scale localisation and front-end delivery programme for a top 5 consumer electronics brand.
Objective: Keep multi-market web updates moving smoothly from briefing through deployment.
Role and approach: Coordinated internal teams day to day, aligned priorities, and maintained clear communication across delivery streams.
Outcome: Enabled consistent release progress with stronger QA control and dependable cross-team handovers.

Digital Development Coordinator

Bladonmore · London, UK · March 2025 - May 2025

Deliverables:DiscoveryDeliveryCMSAccessibilityAnalyticsStakeholder managementCross-team collaboration

Context: Delivered complex WordPress-based platforms and tools for high-profile clients (NDA).
Objective: Improve planning clarity while sustaining delivery pace across multiple priorities.
Role and approach: Led planning, IA/UX inputs, stakeholder alignment, and implementation coordination with cross-functional teams.
Outcome: Improved delivery consistency and helped transition teams toward more iterative, user-led workflows.

Chair, DEI Committee

Bladonmore · London, UK · January 2024 - May 2025

Deliverables:LeadershipGovernanceStakeholder managementCross-team collaboration

Context: Led a company-wide DEI committee alongside delivery responsibilities.
Objective: Embed inclusive practice into team culture, policy, and project delivery behaviours.
Role and approach: Facilitated workshops, coordinated policy reviews, and created practical implementation pathways.
Outcome: Strengthened inclusive delivery conversations across departments and hiring practices.

Associate Information Architect

Bladonmore · London, UK · June 2022 - March 2025

Deliverables:DiscoveryUX/IAAnalyticsDelivery

Context: Supported complex digital ecosystems requiring clear structures and scalable content models.
Objective: Improve clarity of navigation, content hierarchy, and decision-making during delivery.
Role and approach: Ran IA workshops, documented outputs, and aligned teams on practical information structures.
Outcome: Reduced ambiguity in planning and strengthened cross-team understanding during build phases.

Web Developer

Bladonmore · London, UK · July 2021 - June 2022

Deliverables:WebCMSAccessibilitySEOQA

Context: Built and supported WordPress projects in a fast-paced agency environment.
Objective: Deliver maintainable, accessible websites that could be managed confidently after launch.
Role and approach: Developed modular themes, supported QA, and applied semantic, accessibility, and SEO best practice.
Outcome: Improved delivery quality and maintainability across client web builds.

Freelance Digital Consultant & Developer

Freelance Projects · London, UK · August 2020 - May 2021

Deliverables:DeliveryStakeholder managementCross-team collaborationBudgetCMSUX/IA

Context: Delivered bespoke websites with independent clients and design partners.
Objective: Translate business and design goals into clear scopes, delivery plans, and build decisions.
Role and approach: Managed timelines, budgets, and client communication while leading implementation and feedback loops.
Outcome: Delivered complete web projects with clearer decision trails and stronger client confidence.

Frontend Developer (Traveller Engagement)

Global Blue · London, UK · June 2019 - June 2020

Deliverables:DeliveryStakeholder managementCross-team collaborationQAWebOptimisation

Context: Supported traveller engagement products across an international web estate.
Objective: Improve delivery flow and maintain momentum across distributed resources.
Role and approach: Managed development coordination, quality checks, and stakeholder conversations on roadmap priorities.
Outcome: Helped stabilise delivery cadence while improving team alignment on feature priorities.

Frontend Web Developer

iTech Media · London, UK · August 2018 - February 2019

Deliverables:WebRefactoringAgileDelivery

Context: Worked on legacy front-end products needing technical cleanup and better team rhythms.
Objective: Improve delivery quality and support more structured prioritisation.
Role and approach: Refactored legacy JavaScript and introduced agile working rituals with product teams.
Outcome: Improved maintainability and created a clearer delivery framework for incoming work.

Frontend Web Developer

Shelter UK · London, UK · July 2017 - July 2018

Deliverables:WebAccessibilityOptimisationAgile

Context: Delivered fundraising digital experiences across a high-impact charity environment.
Objective: Improve site quality, accessibility, and delivery practices across teams.
Role and approach: Built campaign microsites, led image/performance audits, and facilitated agile ceremonies as a trained Scrum Master.
Outcome: Supported more consistent delivery and improved quality foundations across the estate.

Web Developer

ACW · London · June 2015 - July 2017

Deliverables:WebSEOAnalyticsStakeholder managementCross-team collaboration

Context: Delivered bespoke client websites across varied sectors and requirements.
Objective: Build reliable websites with a strong baseline for performance, SEO, and measurement.
Role and approach: Managed client communication, delivered implementation, and supported iterative improvements post-launch.
Outcome: Established solid delivery habits around quality, visibility, and ongoing optimisation.

Web Developer / Missionary

Youth With A Mission, Australia · Australia · September 2014 - April 2015

Deliverables:DeliveryOperationsStakeholder managementCross-team collaboration

Context: Worked in complex, resource-constrained environments requiring flexible delivery support.
Objective: Deliver technical and operational support while coordinating community initiatives.
Role and approach: Managed logistics, communication, technical tasks, and outreach coordination.
Outcome: Built strong foundations in ownership, adaptability, and practical problem-solving under pressure.