Experience

Helping early-stage digital and community projects define their scope, content and launch plans.

Outcome

Current outputs include requirements notes, workflows, content checklists, prioritised backlogs and launch plans.

Context

Supporting early-stage digital and community-focused initiatives as their requirements and operating arrangements develop.

Objective

Agree a workable first version, the people responsible and the steps needed before launch.

Approach

I coordinate stakeholders and work through user journeys, scope, governance, content and delivery priorities.

• Discovery
• Delivery
• Governance
• Operations
• Stakeholder management
• Cross-team collaboration
• Web

Coordinated European-market web updates and localisation reviews ahead of a fixed keynote launch.

Outcome

Supported market-by-market web updates, with QA follow-up and progress reports for internal and client teams.

Context

Supported a large-scale localisation and front-end delivery programme for a top-five consumer-electronics brand.

Objective

Coordinate simultaneous market updates from briefing through review, deployment and follow-up.

Approach

I worked with producers, graphic teams, translators, developers and QA, carrying out first-stage PM reviews and routing corrections to the relevant teams.

• Delivery
• Stakeholder management
• Cross-team collaboration
• QA
• Web
• Localisation

Coordinated digital builds and helped shape a client-services platform rebuild.

Outcome

Helped deliver a platform with separate user roles and a feedback approval workflow, replacing Word-document handovers.

Context

Worked across internal teams on client websites and tools, with client details kept confidential.

Objective

Plan user journeys, content structures and technical handovers for builds, including a client-services platform.

Approach

I helped lead discovery and UX planning, proposed a React and Strapi approach, and planned migration from WordPress, ACF and spreadsheet data.

• Discovery
• Delivery
• CMS
• Accessibility
• Analytics
• Stakeholder management
• Cross-team collaboration

Chaired Bladonmore's DEI committee alongside my digital delivery work.

Outcome

The committee's work included workshops, inclusive policy reviews and company-wide team discussions.

Context

The company-wide committee role ran alongside my information architecture and delivery responsibilities.

Objective

Support inclusive working practices through policy reviews, workshops and team discussions.

Approach

I coordinated committee activity and helped connect DEI discussions to delivery and hiring practices.

• Leadership
• Governance
• Stakeholder management
• Cross-team collaboration

Planned navigation, content models and user journeys, including a SharePoint intranet rebuild.

Outcome

Produced navigation and content models, an early intranet prototype and a plan to review existing content.

Context

Worked with stakeholders, designers, developers and content teams on website and internal-platform structures.

Objective

Define page purposes, navigation and content ownership before those decisions became build work.

Approach

I ran IA workshops, interviewed teams, documented content models and proposed a SharePoint intranet rebuild.

• Discovery
• UX/IA
• Analytics
• Delivery

Built modular WordPress themes and reusable content structures for client websites.

Outcome

Delivered WordPress templates and content structures, with frontend implementation and QA support.

Context

Worked with project and content teams on WordPress builds and ongoing website support.

Objective

Create reusable templates and content fields that supported day-to-day CMS editing.

Approach

I developed modular themes, supported QA and advocated for semantic markup, accessibility and SEO.

• Web
• CMS
• Accessibility
• SEO
• QA

Built bespoke WordPress websites with independent clients and design partners.

Outcome

Delivered websites with flexible content fields and templates for ongoing client editing.

Context

Worked directly with clients and an independent designer, from early build decisions through delivery.

Objective

Turn the agreed designs into responsive websites with content clients could manage themselves.

Approach

I built WordPress sites with ACF, managed timelines and budgets, prepared estimates and coordinated client feedback.

• Delivery
• Stakeholder management
• Cross-team collaboration
• Budget
• CMS
• UX/IA

Contributed frontend development and delivery coordination to a traveller-engagement platform.

Outcome

Contributed frontend implementation, QA reviews and feature prioritisation to the platform redesign.

Context

The platform redesign involved development resources and stakeholders across an international business.

Objective

Build modular frontend features and coordinate the QA and priorities needed for their delivery.

Approach

I combined frontend development with coordination of international developers, quality checks and stakeholder discussions.

• Delivery
• Stakeholder management
• Cross-team collaboration
• QA
• Web
• Optimisation

Refactored legacy JavaScript and introduced story pointing and shared backlog reviews.

Outcome

Updated legacy code and established regular estimation and backlog discussions with product teams.

Context

Worked on existing frontend products and the team's process for planning changes.

Objective

Update legacy JavaScript and give the team a shared way to estimate and prioritise work.

Approach

I refactored JavaScript to ES6+ standards and introduced story pointing and collaborative backlog reviews.

• Web
• Refactoring
• Agile
• Delivery

Built fundraising microsites and audited image performance across Shelter's websites.

Outcome

Delivered fundraising microsites and audit work, and facilitated agile ceremonies across multiple teams.

Context

Worked on fundraising websites in a charity environment, alongside teams maintaining the wider web estate.

Objective

Deliver fundraising pages with attention to accessibility, image use and loading performance.

Approach

I built microsites, led an estate-wide image and performance audit, and trained as a Scrum Master.

• Web
• Accessibility
• Optimisation
• Agile

Built bespoke client websites and supported performance, SEO and analytics implementation.

Outcome

Delivered client websites and supported further feature releases after launch.

Context

Worked on bespoke websites for clients with different content and technical requirements.

Objective

Build and maintain client sites, including their performance, search and measurement requirements.

Approach

I combined website development with client communication, SEO work and analytics implementation.

• Web
• SEO
• Analytics
• Stakeholder management
• Cross-team collaboration

Combined technical work, logistics and communications with community outreach in Australia.

Outcome

Supported community initiatives through technical work, outreach coordination and fundraising.

Context

Worked in rural settings with Youth With A Mission in Australia.

Objective

Provide technical and operational support for community outreach.

Approach

I handled technical tasks, logistics and communications, organised outreach and raised independent funding.

• Delivery
• Operations
• Stakeholder management
• Cross-team collaboration