Experience

Supporting early-stage digital and community-focused initiatives where delivery foundations are still being shaped.

Outcome

Improved planning clarity, reduced handover risk and created actionable next-step plans across active freelance engagements.

Context

Supporting early-stage digital and community-focused initiatives where delivery foundations are still being shaped.

Objective

Define practical scope, governance, operational setup and clear launch pathways without adding unnecessary process overhead.

Approach

Coordinate stakeholders, clarify MVP and user-journey decisions, and produce delivery documentation including requirements notes, workflows, content checklists and prioritised backlogs.

• Discovery
• Delivery
• Governance
• Operations
• Stakeholder management
• Cross-team collaboration
• Web

Supported a large-scale localisation and front-end delivery programme for a top-five consumer-electronics brand.

Outcome

Helped keep simultaneous European-market updates moving toward launch with dependable review and handover loops.

Context

Supported a large-scale localisation and front-end delivery programme for a top-five consumer-electronics brand.

Objective

Keep multi-market web updates moving smoothly from briefing through deployment ahead of a fixed keynote launch.

Approach

Worked with producers, graphic teams, translators, developers and QA; carried out first-stage PM reviews; and routed corrections back to the relevant teams.

• Delivery
• Stakeholder management
• Cross-team collaboration
• QA
• Web
• Localisation

Delivered complex WordPress-based platforms and tools for high-profile clients under NDA.

Outcome

Improved delivery consistency and helped transition teams toward more iterative, user-led workflows.

Context

Delivered complex WordPress-based platforms and tools for high-profile clients under NDA.

Objective

Improve planning clarity while sustaining delivery pace across multiple priorities.

Approach

Led planning, IA and UX inputs, stakeholder alignment and implementation coordination with cross-functional teams.

• Discovery
• Delivery
• CMS
• Accessibility
• Analytics
• Stakeholder management
• Cross-team collaboration

Led a company-wide DEI committee alongside delivery responsibilities.

Outcome

Strengthened inclusive delivery conversations across departments and hiring practices.

Context

Led a company-wide DEI committee alongside delivery responsibilities.

Objective

Embed inclusive practice into team culture, policy and project-delivery behaviours.

Approach

Facilitated workshops, coordinated policy reviews and created practical implementation pathways.

• Leadership
• Governance
• Stakeholder management
• Cross-team collaboration

Supported complex digital ecosystems requiring clear structures and scalable content models.

Outcome

Reduced ambiguity in planning and strengthened cross-team understanding during build phases.

Context

Supported complex digital ecosystems requiring clear structures and scalable content models.

Objective

Improve clarity of navigation, content hierarchy and decision-making during delivery.

Approach

Ran IA workshops, documented outputs and aligned teams on practical information structures.

• Discovery
• UX/IA
• Analytics
• Delivery

Built and supported WordPress projects in a fast-paced agency environment.

Outcome

Improved delivery quality and maintainability across client web builds.

Context

Built and supported WordPress projects in a fast-paced agency environment.

Objective

Deliver maintainable, accessible websites that could be managed confidently after launch.

Approach

Developed modular themes, supported QA and applied semantic, accessibility and SEO best practice.

• Web
• CMS
• Accessibility
• SEO
• QA

Delivered bespoke websites with independent clients and design partners.

Outcome

Delivered complete web projects with clearer decision trails and stronger client confidence.

Context

Delivered bespoke websites with independent clients and design partners.

Objective

Translate business and design goals into clear scopes, delivery plans and build decisions.

Approach

Managed timelines, budgets and client communication while leading implementation and feedback loops.

• Delivery
• Stakeholder management
• Cross-team collaboration
• Budget
• CMS
• UX/IA

Contributed to the redesign and build of a new traveller-engagement platform across an international web estate.

Outcome

Strengthened the bridge between technical implementation, QA and distributed delivery planning.

Context

Contributed to the redesign and build of a new traveller-engagement platform across an international web estate.

Objective

Improve delivery flow and maintain momentum across distributed resources.

Approach

Combined frontend development with development coordination, quality checks and stakeholder conversations on roadmap priorities.

• Delivery
• Stakeholder management
• Cross-team collaboration
• QA
• Web
• Optimisation

Worked on legacy front-end products needing technical cleanup and better team rhythms.

Outcome

Improved maintainability and created a clearer delivery framework for incoming work.

Context

Worked on legacy front-end products needing technical cleanup and better team rhythms.

Objective

Improve delivery quality and support more structured prioritisation.

Approach

Refactored legacy JavaScript and introduced agile working rituals with product teams.

• Web
• Refactoring
• Agile
• Delivery

Delivered fundraising digital experiences across a high-impact charity environment.

Outcome

Supported more consistent delivery and improved quality foundations across the estate.

Context

Delivered fundraising digital experiences across a high-impact charity environment.

Objective

Improve site quality, accessibility and delivery practices across teams.

Approach

Built campaign microsites, led image and performance audits, and facilitated agile ceremonies as a trained Scrum Master.

• Web
• Accessibility
• Optimisation
• Agile

Delivered bespoke client websites across varied sectors and requirements.

Outcome

Established solid delivery habits around quality, visibility and ongoing optimisation.

Context

Delivered bespoke client websites across varied sectors and requirements.

Objective

Build reliable websites with a strong baseline for performance, SEO and measurement.

Approach

Managed client communication, delivered implementation and supported iterative improvements after launch.

• Web
• SEO
• Analytics
• Stakeholder management
• Cross-team collaboration

Worked in complex, resource-constrained environments requiring flexible delivery support.

Outcome

Built strong foundations in ownership, adaptability and practical problem-solving under pressure.

Context

Worked in complex, resource-constrained environments requiring flexible delivery support.

Objective

Deliver technical and operational support while coordinating community initiatives.

Approach

Managed logistics, communication, technical tasks and outreach coordination.

• Delivery
• Operations
• Stakeholder management
• Cross-team collaboration